Customer Support Center and Contact Information Answers to pre-sales questions: 1. Click the FAQ (frequently asked questions)  section. 2. Click the Application Examples section. 3. Questions for our Sales Dept. Email: guide@connect800.com (7 days/wk/24hrs) 4. Questions for our Sales Dept. Phone: 1-877-215-2602 (Mon-Fri only)   Answers for existing customers: 1. Order Status - You already placed your order and  want to know the status - check your confirmation email.. 2. Login to your Web Interface to set-up call forwarding & other options - use the links in your set-up instruction e-mail. (available only if you have this option in your package or if you have purchased this option - or if you are trying the 30 day trial) 3. System Set-up Questions or Tech Support  1-800-477-1477 (Mon-Fri) 4. Billing Questions: 1-800-477-1477.